"Businesses are struggling to keep pace with a new generation of young people entering the workforce, who have starkly different attitudes and desires than employees over the past few decades." - USA Today
The #1 reason people quit their job is due to a poor relationship with their boss. This new generation, the Millennials, is no different In fact, they value the relationship with their boss more than previous generations. See why Gen X and Gen Y are different and how to handle the departure of the Baby Boomers from the workplace. This course focuses on specific skills that managers at any level can use to improve the effectiveness of their changing work force.
For any manager that works with twenty-something employees (Millennials), this workshop covers the unique perspective of each generation in the workforce, and helps managers develop skills in three specific areas that are critical to work with their younger employees.
|The Millennials||Describe the unique needs of the Millennial generation and their potential sway and impact on the workforce during the next ten to fifteen years|
|Understand the differences in perspective of each generation and how that affects their interactions in the workplace:
• The Builders (1925 - 1945)
• The Baby Boomers (1946 - 1964)
• Generation X (1965 - 1977)
• The Millennials (1978 - 1996)
|Examine the science behind the data about the Millennials in the Generational Rapport Inventory|
|Vision Skills: Help Them See||Show Millennials the big picture when assigning tasks to help them see the larger connections to what they do|
|Connect the dots between the activity at hand to a cause or to something the Millennial employee values to help them engage|
|Include the details when needed and avoid assumptions about aspects of a job some people may take for granted|
|Communication Skills: Be Heard||Build a professional and sincere relationship with the Millennial employee to gain credibility with them|
|Be Positive When correcting the Millennials to steer clear of defensiveness and conflict|
|Separate themselves from the often harsh-seeming communication style of the Millennials and not take things personally.|
|Adapting Skills: Play to Their Strengths||Harness the considerable imagination of the Millennials to solve problems and keep them engaged.|
|Create the right rewards for a generation that has been recognized for every achievement large and small|
|Be flexible to allow for different working styles and focus more on results (what) than how things are done.|
|Putting It All To Work||Discover and use a framework to troubleshoot issues with Millennials|
|Create a plan to work with a specific issue they are facing.|
YMCA Los Angeles
Long Beach Police Dept.
Call us today to learn how to put the Managing Millennials training program to work in your organization.
Call (800) 851-9311
Half- and full-day options are available. In addition, we offer certification for in-house facilitators or one of our certified client partners can come to your location.
Click above to watch the authors of the book, or to learn about the book and buy it online, click here.