Managing Millennials

Half or Full-Day Workshop

"Businesses are struggling to keep pace with a new generation of young people entering the workforce, who have starkly different attitudes and desires than employees over the past few decades." - USA Today

How Your People Will Benefit

The #1 reason people quit their job is due to a poor relationship with their boss. This new generation, the Millennials, is no different In fact, they value the relationship with their boss more than previous generations. See why Gen X and Gen Y are different and how to handle the departure of the Baby Boomers from the workplace. This course focuses on specific skills that managers at any level can use to improve the effectiveness of their changing work force.

Managers will become aware of generational differences in the work force
Participants will learn what works and what doesn't with Millennial employees based on three years of research, interviews, and conversations,
Employee satisfaction will increase
Creativity will be unleashed with this next generation of employees
Results will improve for every generation in your work force

Program Details

Half or Full-Day Workshop

For any manager that works with twenty-something employees (Millennials), this workshop covers the unique perspective of each generation in the workforce, and helps managers develop skills in three specific areas that are critical to work with their younger employees.

Section	Participants will...
The Millennials	Describe the unique needs of the Millennial generation and their potential sway and impact on the workforce during the next ten to fifteen years
	Understand the differences in perspective of each generation and how that affects their interactions in the workplace: • The Builders (1925 - 1945) • The Baby Boomers (1946 - 1964) • Generation X (1965 - 1977) • The Millennials (1978 - 1996)
	Examine the science behind the data about the Millennials in the Generational Rapport Inventory
Vision Skills: Help Them See	Show Millennials the big picture when assigning tasks to help them see the larger connections to what they do
	Connect the dots between the activity at hand to a cause or to something the Millennial employee values to help them engage
	Include the details when needed and avoid assumptions about aspects of a job some people may take for granted
Communication Skills: Be Heard	Build a professional and sincere relationship with the Millennial employee to gain credibility with them
	Be Positive When correcting the Millennials to steer clear of defensiveness and conflict
	Separate themselves from the often harsh-seeming communication style of the Millennials and not take things personally.
Adapting Skills: Play to Their Strengths	Harness the considerable imagination of the Millennials to solve problems and keep them engaged.
	Create the right rewards for a generation that has been recognized for every achievement large and small
	Be flexible to allow for different working styles and focus more on results (what) than how things are done.
Putting It All To Work	Discover and use a framework to troubleshoot issues with Millennials
	Create a plan to work with a specific issue they are facing.

Client Stories & Videos

YMCA Los Angeles

Long Beach Police Dept.

Participant Kit

Participant guide
Skills reminder card

Optional

Managing the Millennials hardcover book

Facilitator Kit

Facilitator guide
Skills reminder card
Media DVD (movies and PowerPoint slides)
Managing the Millennials hardcover book

Sample Pages

Get Started

Call us today to learn how to put the Managing Millennials training program to work in your organization.

Call (800) 851-9311

Half- and full-day options are available. In addition, we offer certification for in-house facilitators or one of our certified client partners can come to your location.